Izvestiya of Saratov University.
ISSN 1818-9601 (Print)
ISSN 2541-8998 (Online)


social confl ict

Social confl ict as a subject of mediation: Theoretical and methodological conceptualization in the plane of the sociological approach

The article presents a retrospective meta-refl exive analysis of the views of thinkers on social confl icts and approaches to their resolution: from the classics of antiquity to the present day through the prism of assessing social confl icts as a subject of mediation - an approach to preventing and resolving confl icts with the participation of an independent neutral mediator (mediation). The goal of the study is to search for theoretical and methodological foundations of mediation in the plane of the sociological approach.

Social conflict in the sphere of public administration: Information and communication technologies of their resolution

The article is devoted to the problem of managing social confl icts in public administration. The issues of improving communication skills and information support for management decision-making are considered. A confl ict is a constant phenomenon of modern life and quite naturally many confl ict situations take place in the sphere of public administration. This is due to a variety of views, diff erences of opinions and confl icting interests. Disagreements between employees of government bodies, their opinions or views on management problems are inevitable.

Социальный конфликт в сфере государственного управления: информационно-коммуникационные технологии разрешения

The article is devoted to the problem of managing social confl icts in public administration. The issues of improving communication skills and information support for management decision-making are considered. A confl ict is a constant phenomenon of modern life and quite naturally many confl ict situations take place in the sphere of public administration. This is due to a variety of views, diff erences of opinions and confl icting interests. Disagreements between employees of government bodies, their opinions or views on management problems are inevitable.