Социальный конфликт

The article is devoted to the problem of managing social confl icts in public administration. The issues of improving communication skills and information support for management decision-making are considered. A confl ict is a constant phenomenon of modern life and quite naturally many confl ict situations take place in the sphere of public administration. This is due to a variety of views, diff erences of opinions and confl icting interests. Disagreements between employees of government bodies, their opinions or views on management problems are inevitable.

Угроза конфликта в коллективе актуальна для всех предприятий и организаций. Конфликты в коллективах возникают между подчинёнными и руководителями, между разными отделами предприятия, между группами, сформированными лидерами. Причинами конфликтных ситуаций могут стать столкновения интересов относительно власти, благ, ресурсов, условий труда, а также ошибки управления организацией.

The article is devoted to the problem of managing social confl icts in public administration. The issues of improving communication skills and information support for management decision-making are considered. A confl ict is a constant phenomenon of modern life and quite naturally many confl ict situations take place in the sphere of public administration. This is due to a variety of views, diff erences of opinions and confl icting interests. Disagreements between employees of government bodies, their opinions or views on management problems are inevitable.