. The article examines residents' perceptions of the urban environment in a resource-type region. The ideas are identifi ed, and key requests for changing the urban environment are analyzed. The purpose of the article is to identify the ideas of the urban environment and analyze the key requests of residents to change it. Depending on the experience of interaction with the urban environment, general and personalized requests are formed. The presented study, includes a questionnaire survey and the focus group interview with the residents of Kemerovo.