The article is devoted to the problem of sociological research of the social intolerance phenomenon. Historically, the social intolerance phenomenon has always been a constant element of social life. The boundary between intolerance as an element of social life in the processes of institutionalization of social groups and the lack of tolerance in its destructive forms is so ephemeral that it is very difficult to define. At present, the problem of the social intolerance level in modern Russian society and the processes taking place in this sphere are very significant.